Adobe Acrobat DC Pro -Stopped working
Windows
When you install and launch Acrobat DC on a Windows computer and sign in, if you see a Try or Buy prompt, do the following:
- Exit Acrobat DC, if it is running.
- Download the AcrobatStudentAccess.zip file and extract it on your computer.
- Right-click the included EXE file and choose Run as Administrator. (Click yes or enter your computer password, if prompted)
- Start Acrobat DC. It should now launch without asking you to sign in.
macOS
When you install and launch Acrobat DC on a macOS computer, if you see Try or Buy prompt, do the following:
1. Exit Acrobat DC, if it is running.
2. Download and extract the com.adobe.acrobat.pro.DC.PLIST file.
3. Copy the extracted PLIST file to the /Library/Preferences directory.
4. Start Acrobat DC.
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