Sharon Johnson
sjohnson@overlake.org

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2 Articles Written Last Month

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Updated June 1st, 2021 by Sharon Johnson

Microsoft Teams Recordings are now in OneDrive

Teams Recordings Teams Recordings are going to OneDrive folder called "Recordings". You might need to to sign-out/in to Teams if you do not see your recordings.  Warning Here's a link for more details.  Please note that we do NOT use Microsoft Stream anymore, so only look at the paragraphs pertaining to OneDrive.  Play and share a meeting in Teams...

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Updated September 15th, 2020 by Sharon Johnson

OneDrive giving a adalcache error...

I had this same problem a couple of days ago. The solution that worked for me was to delete the OneDrive Cached Credential key from the Keychain. The procedure was the following: Launch Spotlight Search (shortcut: command + space), type keychain, and press return. This should launch the Keychain Access app. Type OneDrive into the Keychain Access sea...

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Updated April 14th, 2021 by Sharon Johnson

Where are my Zoom recordings?

Have you ever wondered where those Zoom recording go? Zoom Local Recordings If you're Zoom account is set to Local Recordings, you will find the Folder in Documents>Zoom. On a PC this will be in File Explorer and on a Mac in Finder.  You can then click & drag it into OneDrive, then share it from OneDrive (preferred) or Google Drive, etc…  In ...

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Updated March 19th, 2021 by Sharon Johnson

Can I use Teams or Zoom on multiple devices?

Ever wonder if you can add multiple devices to your Teams and Zoom meetings? Teams Meetings You can log onto your iPad with your Overlake email and join your Teams meeting on a second device.  You will have to click on “add this device” instead of “transfer this device”.  This way the iPad becomes basically another “student” in your class.  Now you ...

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Updated February 25th, 2021 by Sharon Johnson

Apple TV Screen Mirroring Instructions

Screen Mirroring - New Control Center Icon On your Mac laptop go to the Control Center icon (if on Big Sur OS) in the top right corner of you Mac.  Or look for the AirPlay icon (if on an older OS, ie., Catalina). STEP 1: STEP 2:...

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Updated April 20th, 2021 by Sharon Johnson

Sharing Audio/Sound in Zoom

Sharing sound in Zoom If you're playing a video or audio clip as part of a presentation in a Zoom meeting, you'll want to include sound from your computer.  Here's how to do it.    Once you hit the Share button, click on "Share sound" and click on "Optimize for video clip" (for better video).  Then just select what you are which desktop or window yo...

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Updated April 14th, 2021 by Sharon Johnson

Sharing Audio/Sound in Microsoft Teams

Windows Users If you're playing a video or audio clip as part of a presentation in a meeting, you'll want to include sound from your computer.  Here's how to do it.    Sharing audio in Teams Meetings Apple/Mac Users Info Note: Sharing computer sound on a Mac is available as part of the "public preview" program and may undergo further changes before ...

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Updated August 28th, 2020 by Sharon Johnson

How do I Blur my background in Teams?

Setting your background in Teams... NOTE: If these options are not showing, you need to run Teams Updates first.  ...

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Updated July 28th, 2020 by Sharon Johnson

The Overlake School Glossary

This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All M R multi-factor authentication An additional step that can be added to the login process to add a "second" or "multiple" factors in addition to a password, which is the first "facto...

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Updated April 24th, 2020 by Sharon Johnson

Zoom Waiting Rooms

Waiting Rooms Click below to watch a 1:09 min video that explains Waiting Rooms https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room The Waiting Room feature allows the host to control when a participant joins the meeting. As the meeting host, you can admit attendees one by one or hold all attendees in the waiting room and admit them ...

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Updated June 1st, 2021 by Sharon Johnson

Finding and Editing your STREAM Recording

Warning-Teams Recordings now go to OneDrive All Teams Recordings now go to a "Recordings" Folder in OneDrive. We no longer use Microsoft Stream.  Only use this article for Old Stream recordings. Instead refer to this article for OneDrive Teams Recordings are now inOneDrive How do I find and edit my Teams Meeting Recording Hi Everyone,  Just some mor...

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Updated July 15th, 2020 by Sharon Johnson

Updating your Chrome Browser

If you are experiencing issues in Canvas or problems with other applications in Google Chrome, you may want to try updating your Chrome browser. Go to your menu in Chrome...

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Updated January 12th, 2021 by Sharon Johnson

My Camera stopped working on my Lenovo PC

There are a few things we can run through: Check permissions in Teams and Zoom. Go to your Profile photo, then under Settings>Permissions.  Make sure everything is allowed. Check permissions on your PC under Settings>Privacy, then check under Camera and Microphone that you have Teams and Zoom allowed...  Run your Windows updates    Run your Le...

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Updated April 30th, 2020 by Sharon Johnson

How do I set up my roster in IXL

How do I set up a roster for my class Once you have an IXL Account set up by Overlake Tech and you have activated that account, you may be wondering how you set up a roster for your class.  Attached are step by step instructions.  https://www.ixl.com/userguides/IXLQuickStart_SiteRoster.pdf How do I get my students started in IXL? https://www.ixl.com...

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Updated May 7th, 2020 by Sharon Johnson

iMovie Tutorial- How do I free up disk space?

iMovie Disk Space is Full Error "There's not enough disk space at the selected destination" when you try to import videos into your iMovie. iMovie Disk Space Error...

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Updated July 15th, 2020 by Sharon Johnson

Clearing your Cache and Cookies in Chrome

Google Chrome  In Chrome On your computer, open Chrome. At the top right, click the ellipsis (the 3 vertical dots or more symbol) . Click More tools, then Clear browsing data. At the top, choose a time range. To delete everything, select All time. Next to "Cookies and other site data" and "Cached images and files," check the boxes. Click Clear data....

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Updated August 26th, 2020 by Sharon Johnson

Updating Your Zoom App/Client

Here's how to easily get the latest Zoom Open your Zoom App/Client and Click on your Profile picture>Click on Check for Updates Click here for more Instructions on updating Zoom Click here to learn which version of Zoom you are on Important to make sure you log into your Overlake Zoom account https://overlake.zoom.us/ Click here for instructions ...

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Updated July 29th, 2020 by Sharon Johnson

How do I join Zoom for Overlake?

Zoom for Overlake Employees and Students Visit https://overlake.zoom.us/ and click Sign In. You will be directed to sign in with your Overlake Owl ID. If you have Zoom downloaded and you are already logged in with a personal Zoom account, you will have to sign out of Zoom and then sign back in by clicking "SSO Sign in". If prompted, you will have to...

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Updated April 6th, 2020 by Sharon Johnson

Microsoft Teams: Meet Now

https://kb.nmsu.edu/79492...

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Updated April 30th, 2020 by Sharon Johnson

Checking to see if you're an Admin on Mac

Mac OS X Open the Apple menu. Select System Preferences . In the System Preferences window, click on the Users & Groups icon. On the left side of window that opens, locate your account name in the list. If the word Admin is immediately below your account name, then you are an administrator on this machine. If the word Standard is there, then you...

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Updated November 16th, 2020 by Sharon Johnson

Lenovo System Updates

Note: Make sure you are plugged into power  before running any System Updates.  Lenovo System Update saves you time and effort by helping automate the process of finding and installing the latest drivers, BIOS, and other applications. Having the latest downloads and drivers helps optimize the performance of your Lenovo computer system. Lenovo System...

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Updated April 30th, 2020 by Sharon Johnson

Zoom Tips & Tricks for Teachers

Tricks & Tips: Educators on Zoom Starting a Class ● If it’s your first time using Zoom, visit the Educating Guide: Getting Started on Zoom and complete the steps in advance of your class to get you set up. ● Schedule your class in the Zoom application for your desired date/time and copy the invitation details to send to your students. *Please no...

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Updated April 30th, 2020 by Sharon Johnson

Uninstalling Apps on a Mac

You can delete apps from Launchpad or the Finder. Use Launchpad to delete an app Launchpad offers a convenient way to delete apps that were downloaded from the App Store.  To open Launchpad, click it in the Dock or open it from your Applications folder. You can also pinch closed with your thumb and three fingers on your trackpad. If you don't see th...

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Updated April 30th, 2020 by Sharon Johnson

Zoom Breakout Rooms

Enabling breakout rooms Overview Breakout rooms allow you to split your Zoom meeting in up to 50 separate sessions. The meeting host can choose to split the participants of the meeting into these separate sessions automatically or manually, and can switch between sessions at any time.  This article covers: Account Group User Using breakout rooms Pre...

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Updated May 12th, 2020 by Sharon Johnson

Checking to see if you're an Admin on PC

Try this to see if you're an Admin Here's how to quickly find out if the account you're using is an Administrator or not: Click on the Start button, the Start Menu will pop up. Right-click the name (or icon, depending on the version Windows 10) of the current account, located at the top left part of the Start Menu, then click on Change account setti...

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Updated April 30th, 2020 by Sharon Johnson

Uninstalling an App on a PC

Uninstalling a third-party application or program on Windows 10 is pretty easy. All you need to do is: Open the Start Menu. Search for “add or remove programs“. Click on the search result titled Add or remove programs. Look through the list of programs installed on your computer and locate and right-click on the program you want to uninstall. Click ...

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Updated August 26th, 2020 by Sharon Johnson

Why is my time off on my PC?

My clock is off I suggest you to follow the below steps to change the settings of time and time zone: Press “Windows+X” and click on “control panel”. On the left hand side click on “clock, language and region”. Click on “change time zone”. And then click on the tab “internet time” and click on “change settings”. Check the box “synchronize with an in...

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Updated August 26th, 2020 by Sharon Johnson

How do I know if I am an Admin on my PC?

Method 1: Check for Administrator Rights in Setting 1. Open Settings (or Win key + I key), and then go to Accounts > Your info. 2. Now you can see your current signed-in user account. If you are using an administrator account, you can see an "Administrator" word under your user name. Method 2: Check for Administrator Rights in the Control Panel 1...

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Updated May 19th, 2021 by Sharon Johnson

How do I update Teams? How do I get the New Meeting experience?

Updating Teams Step 1: In Teams, select your profile picture, and then click Check for  updates. Wait for the banner at the top of the app to indicate that a “refresh” of Teams is needed. The link should be shown about a minute later as this process downloads the new version of Teams.  Note: Don't forget to quit Teams and restart! New Meeting Experi...

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Updated May 18th, 2021 by Sharon Johnson

Poly Studio Camera for Teams and Zoom

Following your every move! Poly’s camera tracking technology allows instructors to move freely about the room even when wearing masks.  Eliminating the need to worry about the technology greatly improves the teaching experience. Think of this Polycom Studio as a large Webcam with amazing microphones, speakers and camera capabilities! Simple USB conn...

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