Applies to: Overlake Students and Employees

Are your emails going to the Junk folder?

If your emails are accidentally going to Spam or Junk folder, read these articles listed below to troubleshoot your issue.

• Report your emails as Non-Spam or Not Junk in Outlook on the web. When you label and report these emails as Non-Spam or Not Junk, you are telling Microsoft email service that the selected email messages should not be marked as Junk and must be downloaded in your Inbox folder. 
• Add recipients to your safe senders list. You can also add the recipients to your Safe sender's list to make sure you receive their emails in your Inbox. 
• Create rules in Outlook on the web to automatically move your email to the Inbox folder.