How To: Overlake Technology Basics

You've got an idea of the what technologies we use at Overlake and you're ready to get started. You're in the right place!

Written By Jay Heath (Administrator)

Updated at February 17th, 2021

This guide will walk you through the steps to get started with technology at Overlake. First up:

Wise: Overlake's Knowledge Base

You're already here, so good job! There are hundreds of useful articles and answers to your questions about all things Overlake - from technology to the business office and student policies. Wise, found at, should be your first stop any time your looking for an answer related to Overlake services or technology - after all, our mission is to support learning so we're always trying to teach you to fish where ever possible. If you can't find your answer, please don't hesitate to reach out!

Your Owl ID

Your Overlake username and password are referred to as your Owl ID. These credentials are get you access to most Overlake services, including:

When you started at Overlake you should have received a PDF containing your Owl ID username and password (please contact if not). 

Are you on campus?

If you're on campus, before you can login with your Owl ID, you'll need to get on the Overlake wireless network. Be sure to join Overlake, not Overlake Guest - our guest network is for visitors to Overlake campus.

Now that you're connected to the Internet, here is how you should get started using your Owl ID:

  1. Go to and login with your Owl ID and temporary password
  2. You will be asked for "More Information" when you login - this is required to be able to gain access to your account if you are locked out for any reason. You can choose security questions, a backup email, or a backup phone number. Using your personal cell phone for a text message is probably the easiest and most popular method.
  3. Once you have completed your security information, you'll be logged into where you can access everything that Microsoft 365 has to offer.

Diving Into Microsoft 365: Teams and Outlook

At Overlake we primarily use Microsoft Teams and Outlook to communicate and collaborate. Teams, in particular, has quickly become an indispensable tool for quick communication with colleagues, students, and teams. Learn more about getting started with Teams on your desktop and smartphone, or if you have no idea what Teams is, start with our "What is Teams?" article.

During COVID: Sign Up for Zoom

Use these instructions to sign up for Overlake's Zoom account. We recommend that teachers use Microsoft Teams but Zoom has a number of features not available in Teams for teachers who need those.

Last but not least: Access Classes in Canvas

All Overlake employees have access to all Canvas classes. During online instruction, substitutes or hybrid instructional aides may find it helpful to access colleague's online meetings for their classes. These can most easily be found by searching classes in the Admin --> Courses tab of Canvas. Once you've found the right course, the home page will link to the meeting link for the day.

Need more help?

We're here to help! You can get more support by emailing us at, calling us at 425.602.7007, visiting Help! and Tips! in Teams, or chatting any of us on the Tech Team.

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