Djimon Wulah
dwulah@overlake.org

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Updated December 11th, 2023 by Djimon Wulah

Clearing Browser Cache

Clearing browser Cache per Web Browser FireFox Click the Menu Button (Hamburger in top right)>Settings>Privacy & Security In the Cookies and Site Data section, select Clear Data With the Cached Web Content & Cookies and Site Data check marked, Select Clear  Your changes have been saved! You may now close the current tab!! Chrome At the...

0 min reading time
Updated April 18th, 2023 by Djimon Wulah

PaperCut Jobs Not Arriving to Printer?

Sometimes when you print a document to PaperCut, it doesn’t ever show up at the printer. This can be frustrating, but there are some simple things that you can do to resolve it. For the most part, the issue will be either on the side of your computer, or rarely, of PaperCut itself, but instructions on force stopping the apps on your phone are includ...

3 min reading time
Updated August 18th, 2022 by Djimon Wulah

How do I offer live translation in an in-person meeting or gathering?

Overview In order to better support all members of our community, the school is piloting the use of live translation services for Overlake's Parent and Guardian Association (PGA) meetings. Based on the feedback from our community, we have selected Simplified Chinese (PRC) as the first language that will be tested. Audience members can expect to see ...

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Updated May 4th, 2023 by Djimon Wulah

Help Desk Check-Out Workflow

Step-by-Step guide Closely follow these instructions to help any Check-out related requests.   1. If a student asks for a loaner computer, the workbench is where you can find the computers that serve that purpose. They will be charging on the divider.  Black Lenovo's are people who use Windows Gray Airbook's are for people who use Apple MacOS 2. The...

1 min reading time
Updated April 18th, 2023 by Djimon Wulah

Checking to see if you're an Admin on PC

Step-by-Step workflow in verifying you are able to install applications   1. Go to Settings 2. In the search bar to the left, search and select 'Add, edit or remove other users' 3. This will display all Accounts on the device, if a user is a administrator that will reflect beneath there name.If not select the down arrow to the right to of the accoun...

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Updated June 7th, 2022 by Djimon Wulah

Migrating Bookmarks

Bookmarks are a great way to keep all of our essential websites handy. We often do not realize how useful they are until they are gone. For example, when we get new devices, they are set to factory settings and will not have those bookmarks we rely on so heavily.  This article will walk you through the methods of moving your bookmarks from one brows...

1 min reading time
Updated April 18th, 2023 by Djimon Wulah

Screen Casting on Windows

Step-by-Step Casting Instructions Specific to Windows, see Mac instructions here: https://wise.overlake.org/en_US/av/mac-screencast     1. Press the Windows key '⊞' + K 2. Select the room/device you would like to cast on Make sure display is on and input is on ScreenBeam You will need to provide a pin to securely connect   3. Enter the pin that appe...

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Updated April 18th, 2023 by Djimon Wulah

Screen Casting on Mac

Step-by-Step Casting Instructions Specific to Mac, see Windows here: https://wise.overlake.org/en_US/windows-screencast   1. Click on the Control Center 2. Select Screen Mirroring Make sure display is on and input is on Apple TV/ScreenBeam You will need to provide a pin to securely connect   3. Choose the room/device you would like to use  ...

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Updated April 18th, 2023 by Djimon Wulah

Checking to see if you're an Admin on Mac

Step-by-Step workflow in verifying you are able to install applications   1. Open the Apple menu 2. Select System Settings 3. In the System Settings menu, select 'Users & Groups' 4. In the window that opens, locate your account name on the list: If the Standard is below your name, then you are not an an administrator. You will need to make your ...

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Updated June 2nd, 2022 by Djimon Wulah

How to use Conference Phones

Poly Conference Phone User Guide.docx Poly Conference Phone User Guide Contact Directory: To view the Contact Directory: Navigate to Contacts > Contact Directory.  To add a contact to the Contact Directory:  In the Contact Directory, tap +   Enter the contact’s information and tap Save. Placing Calls: You can place a call using Contacts, Recent C...

0 min reading time
Updated April 18th, 2023 by Djimon Wulah

School Events requiring the integration of MS Teams

Workflow of creating MS Teams meeting to support school wide events  This allows virtual integration into an event, supporting attendees or presenters that are remotely joining   ​   Create the meeting. 2. Invite participants. It is important participants RSVP for the event This needs to be done in order to be able to manage options   3. In order to...

1 min reading time
Updated April 18th, 2023 by Djimon Wulah

How do I record a Teams Meeting, and then find the recording?

Step-by-Step Workflow for recording meetings and events on teams and how to access the recording.   1. At the beginning of your Teams Meeting select 'More' 2. Select 'Record and Transcribe' and begin to record your meeting 3. Before ending your meeting be sure to go back to 'More', 'Record and Transcribe', and select 'Stop Recording' After this you ...

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