For the safety of the organization and our community as a whole, it is important to have a healthy suspicion when using email. If you suspect an email is phishy, spam, or illegitimate, do not click on any links within the email, please report using the Phish Alert option. To report an email in the Outlook app, click the Phish Alert button as picture...

Ensure WiFi is On and connected.If your device is in Airplane mode, WiFi will not work. In your browser (Chrome, Safari, Firefox, etc) try running a speed test from one of these sites:     www.megapath.com/speedtestplus/     fast.com/     speedtest.net   For optimum Wifi performance, be close as possible to the Wireless Access Point, reduce the numb...

                                                            This article is primarily intended to assist employees with the setup and use of MFA (Multi-Factor Authentication) with their Microsoft account. The topics covered include: What is MFA (Multi-Factor Authentication) Why use MFA Who should use MFA? Setup of MFA with a Microsoft account Pros a...

Keeping your computer up to date is essential for performance, security, and the smoothest operation. Hours of frustration and even data loss can be avoided by keeping the computer Operating System (Windows, Mac OSx) and applications like Office and OneNote updated. Office Updates: Update Office for Mac automatically - https://support.microsoft.com/...

After months of design, testing, configuration, new hardware installations, ILT is deploying a new Wifi system called Overlake Open.  Why the change?                   To improve wireless reliability by eliminating a single point of failure. How do I connect?            Simply select Overlake Open then connect. No password is required, though this m...

This article provides some information on how to resolve an error that occurs on a Mac when printing to an HP printer.  This is an example of the error message -  To resolve the issue: In Finder, in the menu at top of the screen, select Go, Computer, Library, Printers, right-click "hp" and rename to "hp.old", then in System Preferences, Printers, re...

A two and half minute video on how to use Apple's Quicktime for Screen Recording....

Forget a wireless network Forgetting a wireless network on your device is often a useful strategy when troubleshooting wireless network problems, particularly if your configuration or authentication information for the wireless network may be incorrect. See below for instructions to forget a wireless network on various operating systems and device t...

This article explains how to connect a laptop or other HDMI device to the InFocus monitor in the Fulton Blackbox room. Use of these instructions require the InFocus remote.  When using the remote, be sure to point it at the lower-right corner of the monitor. Use the red Power button on the remote to turn on the InFocus monitor.  A green light should...

Click this  link to view the PowerPoint presentation - Screen Recording by Teaching and Learning...

Link to download and install the latest version of Teams https://teams.microsoft.com/downloads Training Videos by Microsoft about Teams https://support.office.com/en-us/article/microsoft-teams-video-training... How to Manage Notifications from Teams https://support.office.com/en-us/article/manage-notifications-in-teams......

How to keep your Windows device updated and healthy   Restart or Shut Down at least a couple times a week if not daily.  Many updates cannot take be installed while the computer is in use and someone is logged on. The only time some updates can occur is during the boot/startup process. When the device wakes from Sleep mode, it is not the same as the...

About your Owl ID Your Owl ID is at the center of your access to Overlake services. It is a single username and password that unlocks access to all the services that Overlake provides. Your Owl ID username and password gives you access to Canvas*, Overlake.org, and Veracross Portals. Parents have to set up a separate login and password for SchoolDoc...

Overview  You might have received a Spam/Quarantine Notification email from quarantine@messaging.microsoft.com. That email is letting you know about an email classified by Microsoft as Phishing. Some emails are classified by Microsoft as  ‘High Confidence Phishing' email and are not delivered to the recipient's Inbox (examples below). Periodically t...

Antivirus and anti-malware software are essential and required in order to protect your device and data from malicious attacks. The Overlake School does not provide antivirus or anti-malware software to students.  Following is a list of highly-rated ant-virus applications: Note - The Overlake School is not officially endorsing these applications. Wi...

  Overlake Open Access To connect to the wireless network at The Overlake School, have your device connect to Overlake Open. There is no password required to connect to the wifi network.    Trouble-shooting Connection issues If a device is having trouble connecting, try turning Wifi Off then On and try reconnecting.  Try shutting down the device and...

https://screencast-o-matic.com/ Do's and Don'ts - https://padlet.com/brian_pahl/z8imszqk4khy Easily Create Video with Screencast-O-Matic - https://docs.google.com/presentation/d/1zGZf_PcHMagIGvepy7O3-KzFpY2rYw15J-tZSd06c4k/edit#slide=id.g7ca4b6fab7_0_40...

After several months of testing, evaluation, and positive feedback, Overlake is moving forward with a new printing service called PaperCut Hive. Some of the benefits of using PaperCut Hive are -  more secure printing ease of setup ease of use ease of support and reduced environmental impact. PaperCut Hive is a 'young' product, designed specifically ...